Cookie Policy

We use cookies. We (and our partners) use various technologies to collect and store information when you visit our website, and this may include using cookies to identify your browser or device, which its purpose is basically to remember your preferences and/or customise our website to your interests.

What is a cookie?

Cookies are pieces of information that a site sends to your computer while you are viewing the site. There are different types of cookies, depending upon the time they are activated (session cookies or persistent cookies), or the entity who owns it (first party or third party). For instance, when you return to the Site after logging in, cookies provide information to the Site so that the Site will remember you. We may also use temporary or "session" cookies to help you shop. These session cookies will expire when you place an order. We provide a list of cookies we use, the different types and their purposes. This list of cookies may change from time to time, so you know that once you sign up for accepting cookies, you are accepting and agreeing that we will use these cookies and they may change, depending upon the purposes and needs we may have. That is why we ask you to agree to use cookies when you are interacting with our websites (please find list of cookies below). You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser’s “Help” menu to learn the correct way to modify your cookies.

Facts to take in consideration before modifying cookies or consent:

  1. If you turn cookies off, you will not have access to many features that make your experience on the Site smoother, like the features mentioned above, and some of our services will not function properly including the shopping basket and checkout areas. And depending upon the type of cookies you clear, we may have to prompt a consent request again in order to proceed.
  2. If you withdraw your consent, we will have to disable all the cookies we used during your interaction. In that case, when your return to our websites, your information and preferences will remain stored in our systems; however, a consent checkbox will be prompted to you again in order to proceed.
  3. If you request to be forgotten, we will have to disable all the cookies and your information and preferences will be removed from our systems.
  4. If you withdraw your consent or request to be forgotten, make sure you clear cookies from all devices you have used to interacted with our website.
  5. Some of our business partners may also use cookies on the Site. Please make sure you read and agree with their privacy policy, since once you are redirected to another site other than ours, your interaction will no longer by ruled by our privacy policy.

The Site uses a variety of technical methods for tracking purposes, including web beacons. Web beacons are small pieces of data that are embedded in images on the pages of websites. We may use these technical methods to analyse the traffic patterns on the Site, such as the frequency with which our users visit various parts of the Site. These technical methods may involve the transmission of information either directly to us or to another party authorised by us to collect information on our behalf. We also use these technical methods in HTML emails that we send our customers to determine whether customers have opened those emails and/or clicked on links in those emails. The information from use of these technical methods may be collected in a form that is personally identifiable. The information collected by these technical methods may be in a form that is personally identifiable.

The Site includes third-party advertising and links to other websites such as Google, advertising.com or shopping.com. These companies are called "network advertisers." We do not provide any personally identifiable information to these network advertisers. Network advertisers who place advertisements on the Site, or third parties with whom we have a relationship, may also use cookies and web beacons to collect non-personally identifiable information. You may not realise this information is being collected. In some cases, we may have access to information from web beacons and cookies used by network advertisers on the Site and this information may permit us to identify other sites that you have visited that are also associated with the network advertiser. Once you have clicked on an advertisement and have left the Site, our Privacy Policy no longer applies and you must read the privacy policy of the advertiser to see how your personal information will be handled on their site. You should contact these advertisers directly if you have any questions about their use of the information that they collect.

As mentioned above, we use different kinds of cookies for various reasons, such as essential cookies, which allow us for example, to identify you, or functional cookies that remember your login details or your preferences. All the data contained in the cookies that we use is completely anonymous. Please see a list of cookies we are currently using as follows:


How to contact us?

If you have any questions or suggestions, please contact us at:

Market (United Kingdom)
Address: Salisbury House 5 Cranmer Road London
SW9 6EJ United Kingdom
Phone: 0845-257-8041
Email:
UKSUPPORT@shop.com

Cookie NameCategoryPurpose
Adobe AudienceAnalyticsUnderstanding Shopping Trends
Adobe Test & TargetAnalyticsUnderstanding Shopping Trends
Bing AdsAdvertisingTargeted Advertising
ChannelAdvisorAnalyticsUnderstanding Shopping Trends
CuralateSocial MediaConnect Customers with Social Media
Digicert Trust SealSecuritySite Security - SSL Encryption
Device FingerprintingAnalyticsGeneral User Device, Location Information for Security
DoubleClickAdvertisingTargeted Advertising
Facebook ConnectSocial MediaConnect Customers with Social Media
Facebook CustomSocial MediaConnect Customers with Social Media
Facebook ImpressionSocial MediaConnect Customers with Social Media
GA AudienceAnalyticsUnderstanding Shopping Trends
Google Ads MeasureAdvertisingTargeted Advertising
Google AdsenseAdvertisingTargeted Advertising
Google AdServicesAdvertisingTargeted Advertising
Google AnalyticsAnalyticsUnderstanding Shopping Trends
IotecAnalyticsUnderstanding Shopping Trends
Omniture (Adobe)AnalyticsUnderstanding Shopping Trends
Open AdstreamAdvertisingTargeted Advertising
QuantcastAnalyticsUnderstanding Shopping Trends
TealiumSite UtilityTag Management to Load Third Party Plugins
User ReplayAnalyticsAbility to Review a Customers Website Session for Customer Service
AddThisSocial MediaConnect Customers with Social Media
TradeDeskAdvertisingTargeted Advertising
DrawBridgeAdvertisingTargeted Advertising
CFIDSite UtilitySite Session Information
CFTOKENSite UtilitySite Session Information
JSESSIONIDSite UtilitySite Session Information
betokenSite UtilityOrdering Information Flags
ectokenSite UtilityOrdering Information Flags
payeridSite UtilityOrdering Information Flags
UF-WidgetsSite UtilityHomepage Widget Information
CreditUserSite UtilityTrack User ID
MAINFOSite UtilityTrack User ID
UMAIDSite UtilityTrack User ID
IXALPIDSite UtilityTrack User ID
NALPIDSite UtilityTrack User ID
cartIDSite UtilityTrack User Cart ID
TALPIDSite UtilityTrack User ID

Terms of Use

1. Binding Effect / Users.These Terms of Use (“Terms”) set forth the legally binding terms for your Use of the Site. “Use” of or “Using” the Site includes browsing, using or accessing all or any part of the Site. By ticking into the consent checkbox prompted to you the first time you interact with the Site signifies that you have read, understand and agree to be bound by these Terms, whether you are a “Visitor” (which means that you Use the Site without being registered) or a “Registered User” (which means that you have registered with motivescosmetics.com OR you have registered with any other MUK site and logged into motivescosmetics.com). If you are a Registered User and not a MUK UnFranchise® Owner you will be deemed a “MUK Preferred Customer.” The term “User” refers to a Visitor or a Registered User. You should only use the Site if you agree to abide by all applicable laws and these Terms. If you do not agree to abide by all applicable laws and these Terms, you should discontinue Use of the Site immediately. To become a Registered User you must indicate your acceptance of these Terms during the registration process

2 Other Policies / Terms. All policies currently posted on the Site, such as Privacy Policy and all policies that may be posted by us on the Site in the future, in our sole discretion, are hereby incorporated into the Terms.

3. Modification of Terms. WE RESERVE THE RIGHT TO CHANGE, ADD TO OR DELETE PORTIONS OF THESE TERMS WITHOUT FURTHER NOTICE TO YOU, IN OUR SOLE DISCRETION. If we do this, we will post such modifications on the Site. Each such modification shall be effective upon posting. You are encouraged to check at the terms regularly. If you do not agree to the modified terms, you should discontinue using the Site. Your continued Use of the Site after MUK posts a modification signifies your acceptance of such modification. It is your responsibility to review these Terms regularly to ensure you are aware of any changes.

4. Eligibility. Being a Registered User of the Site (“Registration”) is void where prohibited by law. By Using the Site, you represent and warrant that (a) all registration information you submit to the Site and all other MUK sites is truthful, accurate, current and complete; (b) you will update and maintain the accuracy of such information; (c) you have legal capacity and are of legal age to accept and agree to be bound by these Terms (as per the laws and regulations of your jurisdiction); and (d) your Use of the Site does not violate any applicable law, rule or regulation. Your Registration may be terminated without notice, if we believe that you are not of legal age or otherwise lack legal capacity to accept and agree to be bound by these Terms or as otherwise permitted herein.

5. Termination of Registration/Access. MUK reserves the right, in its sole discretion, to terminate your Registration and/or to deny, restrict, suspend or terminate your Use of all or any part of the Site at any time, for any reason or no reason at all, with or without notice or explanation, and without liability. MUK expressly reserves the right to terminate your Registration and/or deny, restrict, suspend, or terminate your Use of all or any part of the Site if MUK determines, in its sole discretion, that you have violated these Terms or that you may pose a threat to motivescosmetics.com and/or its Users. After Registration and/or access is terminated, these Terms will terminate, but the following provisions will still apply: Sections 1, 2, 5, 7.1, 7.3, 7.4, 7.5, 7.6, 8, 15, 16, 17, 18, 19 and 20.

6. Password. When you register for motivescosmetics.com, an account will be created and you will be prompted to create an account, username and password. If you previously registered with another MUK site, you already have a username and password, and you may log in to your account on the Site using the same username and password. You are responsible for maintaining the confidentiality and security of your password. You agree not to use the account, username, or password of another Registered User at any time. You further agree not to disclose your password to any third party. You agree to notify MUK immediately if you suspect any unauthorised use of your account or access to your password. You are solely responsible for any and all use of your account and for all actions that take place through the use of your account.

7. Proprietary Rights to Site Content.

    7.1. Rights to Site Content. All content available on the Site, including without limitation, designs, text, blog posts, graphics, profiles, messages, notes, advertisements, listings, pictures, images, video, bios, information, reviews, works of authorship, applications, software, music, sound and other files, and their selection and arrangement (the “Site Content”) are the proprietary property of MUK or its licensors with all rights reserved. Except as expressly provided in these Terms, you may not copy, modify, translate, publish, broadcast, transmit, distribute, use, perform, post, display, frame, reproduce, republish, download or sell all or any part of the Site Content, in any form or by any means, including but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without MUK’s prior written permission.
    7.2. License to Site Content. If you are a current Registered User of motivescosmetics.com, you are granted a limited, revocable license to Use the Site Content and to download or print a copy of any portion of the Site Content to which you have properly gained access solely for your personal, non-commercial use, provided that you keep all copyright or other proprietary notices intact. You may not upload or republish Site Content on any internet, intranet or extranet site or incorporate the information in any other database or compilation, or publish the Site Content in any other form or format. Such license is subject to these Terms and does not include use of any data mining, robots or similar data gathering or extraction methods. Any Use of the Site or the Site Content other than as specifically authorised herein is strictly prohibited and will terminate the license granted herein. Such unauthorised Use may also violate applicable laws including copyright and trademark laws and communications regulations and statutes. Except as expressly stated herein, any Use of the Site Content is strictly prohibited. Unless explicitly stated herein, nothing in these Terms shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. This license is revocable at any time without notice and with or without cause.
    7.3. Registered User Information. When you register with motivescosmetics.com or any other MUK site you will be asked to provide certain personal information which may include, without limitation, your name, address, telephone number, email address, age, gender, corporate information, testimonial, credit or debit card information and date of birth (“Personal Information”). You may also provide additional information in your discretion, such as interests, hobbies, lifestyle choices, skin/hair colour, complexion, skin/hair type, skincare and beauty habits and concerns, your spending habits, groups with whom you are affiliated (ex. schools, companies), preferences for customising your motivescosmetics.com home page, your favourite movies, bands, artists, music genres, actors, sports and teams (“Discretionary Information”). All information you provide to MUK through motivescosmetics.com or another MUK site (including Personal Information and Discretionary Information) is considered your “Registered User Information,” and you are solely responsible for all such information. By providing the “Registered User Information,” you expressly consent to MUK’s use of the Personal Information as described in these Terms and our Privacy Policy.
    7.4. Right to Use Registered User Information. You authorise us to make such copies of your Registered User Information as we deem necessary to facilitate its use and storage. You also grant us the right to use any of your Registered User Information to provide you with targeted advertising or promotional material, to offer personalised features, to complete surveys, studies or data analysis conducted by MUK or any of its partners or for other promotional or marketing purposes.
    7.5. Copyright/Patent. All Site design, text, graphics, blog posts, logos, button icons, images, photos, audio clips, video clips, MUK Marks (as defined below) digital downloads and data compilations are owned solely and exclusively by MUK or its content suppliers and are protected by U.S. and international copyright or patent laws. The compilation, “look and feel” and colour schemes of all content on the Site are the exclusive property of MUK and protected by U.S. and international copyright laws. All software used on the Site is the property of MUK or its software suppliers and protected by United States and international copyright or patent laws.
    7.6. Trademarks. “Market America,” “Motives®,” the Market United Kingdom logo, motivescosmetics.com™,” “Built on Product, Powered by People®,” all MUK product and service names and logos, UnFranchise®, and all other MUK graphics, page headers, button icons, logos, scripts and all registered and unregistered marks and service names used by MUK are service marks, trade names, trademarks and/or trade dress of MUK or (collectively “MUK’s Marks”). You may not use MUK’s Marks for any reason or purpose whatsoever. All trademarks not owned by MUK that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by MUK.

8. Protecting Copyrights and Other Intellectual Property. MUK respects the intellectual property rights of others. Following is our Notice and Procedure for Making Claims of Copyright Infringement. If you believe that your work has been copied by MUK in a way that constitutes copyright infringement, please provide MUK’s copyright agent the written information specified below. Please note that this procedure is exclusively for notifying MUK that your copyrighted material has been infringed.

  • An electronic or physical signature of the person authorised to act on behalf of the owner of the copyright interest;
  • A description of the copyrighted work that you claim has been infringed upon;
  • A description of the location on the Site of the material that you claim is infringing;
  • Your address, telephone number, and email address;
  • A statement by you that you have a good-faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law;
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorised to act on the copyright owner's behalf.

MUK’s Agent for Notice of copyright infringement can be reached as follows:

By Mail
Copyright Administrator
Market America, Inc.
1302 Pleasant Ridge Road
Greensboro, North Carolina 27409.
By Email
copyrights@marketamerica.com

9. Pricing. Except where noted otherwise, the Price displayed for items on the Site represents the full retail price of the item. Despite our best efforts, a small number of items on the Site may be mispriced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

10. Payment. When you purchase an item from the Site, you must provide a valid credit or debit card number. You represent and warrant that you are an authorised user of the credit or debit card. You are responsible for payment of all applicable federal, state/province, local and city taxes and for all shipping and handling charges. All applicable taxes and shipping and handling charges will be included on your order invoice.

11. MUK Return Policy. MUK’s return policy can be found at: uk.motivescosmetics.com/site/return-policy

12. MUK Shipping Policy. MUK’s shipping policy can be found at uk.motivescosmetics.com/site/shipping-policy

13. Risk of Loss. The risk of loss and title for all items purchased from the Site pass to you upon delivery of the items to the shipper.

14. Product / Service Descriptions. We make every attempt to provide you with accurate information, but we do not warrant or guarantee that product and service descriptions, colours or other contents of the Site are accurate, complete, reliable, current, or error-free. Actual colours may differ from their appearance on your computer screen due to variations in monitor settings. Colour swatches should be used as a general reference only. If a product offered on the Site is not as described, your sole remedy is to return it to MUK in unused condition for a refund, as set forth in the MUK Return Policy.

15. Privacy and Terms of Service. Use of the Site is subject to the motivescosmetics.com Privacy Policy, which is incorporated into these Terms by this reference.

16. Disclaimers.

    16.1. Users. MUK is not responsible or liable, and makes no warranties, express or implied, for the conduct of any User of the Site.

    16.2. Third Party Web Sites. The Site may contain links to third party Web sites. MUK is not responsible or liable for the content, completeness, accuracy or opinions expressed on such third-party Websites. Inclusion of any linked Website on the Site does not imply MUK’s approval or endorsement of, or agreement with, the content of the Website. If you choose to access third-party Websites, you do so at your own risk.

    16.3. Third Party Advertisements / Applications. MUK is not responsible or liable for third-party advertisements or third-party applications that are posted on or through the Site, nor does it take any responsibility for the goods or services provided by its advertisers.

    16.4. Availability of the Site. The Site or any portion thereof may be unavailable from time to time for maintenance or other reasons. MUK assumes no responsibility or liability for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to, or alteration of, any User communication. MUK is not responsible for any problem or technical malfunction of any telephone networks, services or lines, computer systems, online systems, servers or providers, computer, mobile phone or other equipment, software, failure of any email due to technical problems or traffic congestion on the internet or on the Site or combination thereof, including any injury or damage to User’s or to any other person's computer, mobile phone, smart phone, tablet or other equipment related to or resulting from Use of the Site. Under no circumstances shall MUK be responsible or liable for any loss or damage, including without limitation, personal injury, property injury or death, resulting from anyone’s use of the Site, or from the conduct of any User(s) of the Site.

    16.5.DISCLAIMER OF WARRANTIES. DISCLAIMER OF WARRANTIES. THE SITE AND SITE CONTENT ARE PROVIDED "AS-IS" AND AS AVAILABLE AND MUK EXPRESSLY DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. MUK DOES NOT GUARANTEE OR PROMISE ANY SPECIFIC RESULTS FROM USE OF THE SITE. MUK DOES NOT REPRESENT OR WARRANT THAT SOFTWARE, CONTENT OR MATERIALS ON THE SITE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE OR THAT THE SITE, SERVERS, OR ANY PLATFORM APPLICATIONS ARE FREE OF VIRUSES, MALWARE OR OTHER HARMFUL COMPONENTS. YOU SHOULD EXERCISE CAUTION IN THE USE AND DOWNLOADING OF ANY SUCH SOFTWARE, CONTENT OR MATERIALS AND USE INDUSTRY-RECOGNISED SOFTWARE TO DETECT AND DISINFECT VIRUSES AND MALWARE. WITHOUT LIMITING THE FOREGOING, YOU UNDERSTAND AND AGREE THAT YOU DOWNLOAD OR OTHERWISE OBTAIN CONTENT, MATERIAL, DATA OR SOFTWARE FROM OR THROUGH THE SITE AT YOUR OWN RISK AND THAT YOU ARE SOLELY RESPONSIBLE FOR YOUR USE THEREOF AND FOR ANY DAMAGE TO YOUR MOBILE DEVICE, COMPUTER SYSTEM OR OTHER EQUIPMENT, LOSS OF DATA OR OTHER HARM OF ANY KIND THAT MAY RESULT.

17. Limitation on Liability. IN NO EVENT SHALL MUK, ITS DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, REPRESENTATIVES OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING LOST DATA OR LOST PROFIT DAMAGES ARISING FROM YOUR USE OF THE SITE OR THE SITE CONTENT EVEN IF MUK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, MUK’S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID BY YOU TO MUK FOR USE OF THE SITE ONLY, IF ANY, DURING THE TIME YOUR ARE A REGISTERED USER OF THE SITE. YOU ACKNOWLEDGE THAT IF YOU DO NOT PAY FEES TO MUK FOR USE OF THE SITE, YOU SHALL BE LIMITED TO INJUNCTIVE RELIEF ONLY, UNLESS OTHERWISE PERMITTED BY LAW, AND SHALL NOT BE ENTITLED TO DAMAGES OF ANY KIND FROM MUK, REGARDLESS OF THE CAUSE OF ACTION.

18. Disputes. These Terms shall be governed by, and construed in accordance with, United Kingdom laws, without regard to its conflict of law provisions. Any and all actions or proceedings arising out of or relating to these Terms, the Site or the Site Content, shall be instituted and litigated in a court of competent jurisdiction in the United Kingdom. You and MUK hereby agree to submit to the exclusive personal jurisdiction of the courts located in United Kingdom to resolve any dispute arising out of these Terms, the Site or the Site Content.

19. Indemnity. You agree to indemnify and hold harmless MUK and its representatives, officers, employees, directors, agents, and assigns, at your own expense, from and against any and all loss, liability, claims, damages, suits, demands, actions and/or costs (including without limitation reasonable attorney fees and costs) made by any third party arising out of or related to a) your actions or inactions; b) the Use of your motivescosmetics.com account by you or any other person; c) your breach or violation of these Terms; d) your breach of the representations and warranties set forth in these Terms; and/or e) Registered User Information provided by you or any person through your account.

20. Other. These Terms are accepted upon your Use of the Site as a Visitor and are further affirmed by you becoming a Registered User. These Terms, including all documents referenced herein, as such may be modified from time to time, constitute the entire agreement between you and MUK regarding the Use of the Site. The failure of MUK to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. These Terms operate to the fullest extent permissible by law. If any provision of these Terms is unlawful, void or unenforceable, that provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.

21. Shop Tracker Programme.

    21.1. When you register on this website, you become a Preferred Customer and will be enroled in the SHOP TRACKER programme. The SHOP TRACKER programme allows you to accrue points (“Points”) for your qualifying purchases and qualifying purchases made by friends that you have referred to this website and who have also become Preferred Customers.

    21.2. No Points are awarded on purchases where (a) your browser is not configured to accept cookies; (b) you are not logged in as a Preferred Customer; (c) the order is later cancelled or the goods or services are later returned;

    21.3. Points accrued by you will be distributed in an alternate fashion to two Points banks. Once both banks have reached 300/300, you are entitled to a £40 reward. Then, the redemption payout threshold cycle starts over.

    21.4. Points are calculated on the total amount of the qualifying purchase, excluding any and all fees, shipping costs, and after application of any coupons or codes. Points have no monetary value until the established redemption threshold have been reached and you make a proper redemption request. Points have no direct relationship with the total of the order or price of the product. You may be taxed on your Points redemption; you are solely responsible for any and all tax liability arising out of your accrual or redemption of Points rewards.

    21.5. Points rewards will be deposited directly into your bank account. Once you have selected to redeem your Points, you will be requested to provide your bank account information. Failure to provide accurate bank account information releases us from the payment of Points rewards.

    21.6. We may close your account if it has been inactive for 12 months (i.e., no qualifying purchases during the prior 12-month period).

    21.7. We reserve the right to terminate the SHOP TRACKER programme at any time with notice. Notification of termination will be sent to the email address you provide to us during the registration process.

Privacy Policy

Rev. 19/04/18

This Privacy Policy applies to motivescosmetics.com, which is owned and operated by Market (United Kingdom) Ltd. (“Market United Kingdom”) and is accessible at www.motivescosmetics.com and directly associated domains (the “Site”).

We appreciate the trust you place in Market United Kingdom, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy describes the information we collect and how we use it. We work closely with Shop MA, Inc., SHOP.com Marketplace, Inc., Market America Worldwide, Inc. and each of their various subsidiaries and affiliated companies (collectively the “Affiliates”) and your personal, technical and discretionary information may be shared with each of these Affiliates, in the discretion of Market United Kingdom. Throughout this Privacy Policy, Market United Kingdom is referred as “Market United Kingdom,” “Company,” “we,” “us” and “our.”

This Privacy Policy outlines some of the types of personal information we receive and collect, and how we use that information. We hope this Privacy Policy will help you make an informed decision about sharing your personal information with us.

This Privacy Policy covers the following information:

  • The types of personally identifiable information collected about you during your relationship with SHOP MA, Inc.
  • How we use and share the information that we collect from you.
  • The choices you have about the collection, use and sharing of your personally identifiable information.
  • The types of security procedures we take to safeguard your personally identifiable information.
  • How you may access, update and change personally identifiable information you've provided.
  • Other Information.
  • How you can ask questions or send us comments about this Privacy Policy.
  • Third-party Information. We may permit web analytics and other providers to collect and process information on our websites through the use of cookies, tracking pixels and other technologies Some of these providers have information about you, including personal information, demographic information and interest reports. They may share this information with us and we may share your personal information with them. Third-Party Information helps us to enhance and personalise our interactions with you so that the information you receive is more relevant to you. We use third-party information for behavioural advertising, which allows us to predict your preferences and to show you ads and send you e-mails that are more likely to interest you.

Our mission is to provide the most compelling shopping experience for our customers. We want you to feel safe while visiting the Site. This is why we ask you to read our policies and give your consent to proceed, enabling you to navigate in our websites knowing why we collect your information and how you can interact with our websites. When we process the information you give us, which we outline, some types below, our goal is to be clear about what information we collect and how you can make choices about your data. We listed some actions you may take as follows:

  1. Unsubscribe marketing emails: For example, if you no longer desire to receive marketing emails on your email account, you can always contact us on the link “unsubscribe link” provided in the footer of our emails. Please see instructions below.
  2. Accessing your data: You may want to access your data, or you would like to edit your data in case information is incorrect or incomplete. You may want to transfer your data within sites. The only thing you need to do is to follow up steps provided on link below.
  3. Withdrawing consent: You may want to withdraw your consent, we will follow up on your request, we will collect no additional information and no longer be able to process your information. Please follow up instructions below.
  4. Deleting your data permanently: You may want us to forget about you. Thus if you want us to delete your information from our database, we will be able to follow your request in a timely manner – unless we have to keep that information for legitimate business or for legal purposes. You acknowledge and agree that once we erase your information from our system, we will not be able to identify you. Therefore, if you attempt to come back to interact with our websites, all your information that we store for you, for your convenience, will no longer be there available. For example, your basic information such as profile, history and preferences will be gone. You may want to consider all of that before you make this decision. Please see instructions below.

We aim to maintain our websites a safe place to interact; therefore, we have several systems in place to protect your information from accidental, malicious misuse or destruction. Because of this, it may take several steps to do what you asked, especially to erase your information. We may not immediately remove information from all areas of our systems. Therefore, it may take several days until we will be able to complete this task.

Please feel free to ask questions, or send us comments about this Privacy Policy.

The information we learn from customers helps us personalise and continually improve the shopping experience at the Site.

More about the Information We Collect

To best serve your needs, we will, from time to time, collect certain information from you.

  1. Personal Information. The information we collect may include, without limitation, your name, address, telephone number, email address, buying habits, personal data (such as your skin type, skincare routine, concerns about skincare and age), corporate information, testimonial, credit card information and date of birth. Personal information will be collected at various times including, without limitation, when you:
    • Register as a Preferred Customer
    • Apply to and/or participate in the Pro-Artist Program
    • Apply to and/or participate in the Motives® Affiliate Program
    • Order or reorder products, services and/or gift cards by telephone or on the Site
    • Write an email or letter to Market United Kingdom
    • Enroll in or use for AutoShip
    • Submit a product review or testimonial to Market United Kingdom
    • Complete the skincare analysis
    • Return an item or make an exchange
    • Participate in a marketing survey, promotion or event
    • Contact our customer service or product information departments
    • Navigate the website
    • Register on our website
    • Order products and services from our Partner Stores
  2. Technical information we collect and store automatically. When you visit the Site, we may store some or all of the following: the internet address from which you accessed the Site, the date and time you visited the Site, whether you are a new or returning visitor, the page from which you exit the Site, what country you are visiting from (your network location), the internet address of the web site from which you linked to the Site, the name of the file or words you searched for, items clicked on a page, and the browser and operating system used.
  3. Cookies. We also use cookies. Please read our cookie policy to find out how it works. Our cookie policy is part of and incorporated into our Privacy Policy, which is part of and incorporated into our Terms of Use.

Using Information We Collect

We want to provide you with the best possible internet experience and fulfill your orders exactly as you've requested. Additionally, we want to make your experience as a Market United Kingdom Customer a pleasant one. In order to do this, we collect information that allows us to, without limitation:

  1. Use of Personal Information
    • Process your order
    • Match you up with an UnFranchise® Owner who is the best possible fit for you
    • Provide the products and services you request
    • Partner with stores where you like to shop
    • Send you promotional offers
    • Identify your product and service preferences
    • Customise our communications to you
    • Provide information concerning products you have purchased
    • Improve our product selection and customer service
    • Share your positive product testimonials with others
    • Include your name, stories, testimonials and images in Market United Kingdom and third-party publications, literature and/or other media, on Market United Kingdom operated websites, at on third-party websites, on social media and blogs, at Market United Kingdom events, on Market United Kingdom CDs and DVDs, in any other Market United Kingdom communications to our UnFranchise Owners, Partner Stores or others, or as otherwise deemed useful or appropriate by Market United Kingdom.
  2. Use of Technical Information. This information is used to measure the number of visitors to the Site and to various sections of the Site, the percentage of visits that came from particular key word searches, the average time spent on the Site by visitors and the average number of page views by visitors. It may also be used to identify system performance or problem areas. We also use this information to help us develop the Site, analyze patterns of usage, and to make the site more useful. This information is not used for associating search terms or patterns of site navigation with individual users. The Site may periodically delete its web logs. We use third-party analytics services to collect and analyze this data, and on occasion, we may provide this information to third-party entities we contract with for the purpose of further analyzing website traffic.
  3. Use of Cookies. Cookies allow us to enhance, personalise and track your online experience, so that the information you receive is more relevant to you. This technology will allow you to move faster through our website once the information is in our database since you do not have to re-enter the same information or log in each time you enter the site.

Information We Share with Others and Your Privacy Rights

It is not a practice of Market United Kingdom to sell, rent or trade personal information. In order to service our customers and Preferred Customers, we will share your order information, some of your personal information and information about your spending habits with the Market United Kingdom UnFranchise Owner assigned as your Shop Consultant. Market United Kingdom’s UnFranchise Owners are obligated to treat the information you supply with confidentiality.

We share certain limited information with the Partner Stores where you shop. Additionally, we contract with other companies to provide certain services, including without limitation credit card processing, IT consulting, printing, shipping, internet services, e-commerce, public and media relations. We make every effort to provide these companies with only the information they need to perform their services. Generally, such companies are prohibited from sharing this information with anyone other than Market United Kingdom or its UnFranchise Owners.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

How We Use Email

When you provide us your email address, you may receive emails from us or from one of our UnFranchise Owners. Emails may be sent in order to assist us in processing your order, respond to a request, provide customer service or inform you about products, services or promotional materials. It is our intent to send promotional emails only to those persons who wish to receive them. We provide instructions on how to unsubscribe in our emails.

Links to Other Sites

We may provide links on our Website to other sites. These sites operate independently of Market United Kingdom and have established their own privacy and security policies. We encourage you to review these policies at any site you visit.

How to contact us to manage your personal data:

  1. How unsubscribe marketing emails: if you no longer desire to receive marketing emails on your email account, click on link “unsubscribe” provided in the footer of our emails.
  2. Accessing your data: To access or edit your data, please contact: privacy@marketunitedkingdom.com
  3. Withdrawing consent: You must be logged in to access this feature. If you have an account, please log in.
  4. Deleting your data permanently: You must be logged in to access this feature. If you have an account, please log in.

Security

Market United Kingdom is committed to protecting the privacy of your personal information. It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of information we collect, and we limit the information we provide to third parties.

When you make a purchase or submit a document on our website, your transactional information is transmitted in a safe, encrypted format.

Privacy of Children on Our Web Site

Our Website is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from persons under the age of 18.

Privacy Policy, Terms of Use, Notices and Revisions

Your use of the Site, and any disputes arising from it, are subject to this Privacy Policy as well as our Terms of Service and all of its dispute resolution provisions including limitation on damages and choice of law. We reserve the right to change our Privacy Policy and our Terms of Service at any time. All changes and clarifications will take effect immediately, upon their posting on this Site. If we make changes, we will post them and will indicate on this policy the new effective date. Unless otherwise indicated by you, your continued use of the Side indicates your agreement to the changes and clarifications made by us to this Privacy Policy and Terms of Service from time to time. We encourage you to refer to this policy on an ongoing basis so that you understand our current Privacy Policy. This Privacy Policy applies to motivescosmetics.com only. Any information you provide to Market United Kingdom outside of the scope of the Site, including without limitation, through any other affiliated, owned or operated Website, at an event, by telephone, mail or email is not covered by this Privacy Policy.

Contact Us

We always welcome your questions and feedback. For privacy-related issues, please contact us at privacy@marketunitedkingdom.com.