Return Policy

You have the right to cancel/return this order within 30 days from the date of the order (“Cancellation Period”) without giving any reason. To exercise the right to cancel, you must inform us at your earliest convenience. If you cancel this order within 14 days from the date of the order, we will reimburse to you all payments received from you, including the costs of delivery (except for any supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery). Orders cancelled after such 14 day period, but within the Cancellation Period, will be subject to handling fees. We will make the reimbursement using the same means of payment as you used to place the order. You shall bear all costs involved with the returning of the goods.

If you want to return an item to Market United Kingdom, please contact our refunds department for a Return Authorization Number (RA#) prior to returning your item. You can contact us by e-mail at or call us at (336)-389-6985. Any items you try to return to us without a valid RA# will be shipped back to you at your cost and expense.

In order to receive a refund on an item:

  • the item must be unopened, and in new and resalable condition;
  • the item must have all original packaging, parts and accessories;
  • if an item was in a plastic bag or shrink wrap when sent to you, in must be unopened and still in the plastic bag or shrink wrap;
  • the item must not be a custom product or gift card.

If you used a gift card to pay for all or part of an order, we will apply any refund to the gift card first - up to the gift card amount used to purchase the order. Any remaining balance will be refunded to the credit or debit card you used for the original purchase.

We are not responsible for items lost or damaged during return shipping. If you are concerned about items being lost or damaged during shipping, please insure your package for the value of the items being returned.

You are responsible for the cost of return shipping and insurance.

While we make every effort to ensure the accuracy of each order, occasionally there may be a discrepancy in your order. Please take a minute to inspect your order thoroughly when you receive it. If an error is found please contact us at or (866)-420-1709.